1) We can only hold bookings for 15 minutes and without contact being made to let us know you are running late & we may give your table to other guests
2) We ask for card details from all bookings to secure your reservation. Nothing is charged to your card at the time of booking but in the event of a no-show or late cancellation/reduction of numbers outside of 48 hours WITHOUT contact being made and a reasonable reason provided we would take a £10 per person cancellation fee from the card details provided.
No shows are detrimental to our industry! We understand that illness happens & plans can unexpectedly change but please help us avoid wasted resources and lost revenue which jeopardises the livelihoods of all our staff and quite simply our ability to survive as a venue in current economic conditions and remain part of our local community's social hub.
3) Please do not make multiple bookings for one group as we will be unable to seat you together.
4) Only guide dogs, are permitted in any of our Bar & Restaurant areas - During warmer months well behaved dogs on leads are welcome in our garden 5) Due to changeability of the Welsh weather we do not take bookings in advance for outside tables however you are welcome to make a note on you booking and we will gladly move you outside on the day
6) You should recieve an email confirmation for all online bookings - If you haven't recieved one please check your SPAM folder or give a call to check it's been recieved.